MkSaaS DocsTechnical Support
Use this Notion template to get comprehensive technical support. Learn how to upgrade by paying the price difference, get Lark group join links, and master efficient question-asking guidelines to reduce troubleshooting time.
Template Upgrade by Price Difference Strategy
Currently, the FLO.W template provides community Q&A services for Professional Edition and Advanced Edition users. If you purchased the Basic Edition, you can contact customer service on the platform where you bought the template to upgrade by paying the price difference.
Apply to Join Lark Community
Currently, the FLO.W template provides community Q&A services for Professional Edition and Advanced Edition users. If you purchased the Basic Edition, you can contact customer service on the platform where you bought the template to upgrade by paying the price difference.
ℹ️ For group verification, please send [Purchase Platform + Order Number]
Question Guidelines
To resolve your issue faster, please provide the following information when posting in the community:
- 🔍 Issue Description: Describe the issue in detail
- 📸 Screenshots/Recordings: Specific manifestation of the issue
- 🔄 Steps to Reproduce: How to reproduce this issue
Troubleshooting
Use this Notion template to check quick fix guides for known issues. Covers core fixes like habit check-in heatmap alignment, clipper button failures, and Homepage navigation jump errors.
Update Log
Use this Notion Template to stay updated on the latest documentation center developments. We centrally record all feature revisions, new tutorial releases, and system optimizations in a timeline.