# Before You Buy (https://21notion.com/en/docs/faq/before-purchase)

import { Accordion, Accordions } from 'fumadocs-ui/components/accordion';
import { Card, Cards } from 'fumadocs-ui/components/card';

This page compiles the most common questions before purchasing the FLO.W template to help you make an informed decision. Trusted by **1,400+ users** with a **99% positive rating** on Bilibili and **4.7/5** on Xiaohongshu.

<Cards>
  <Card title="About FLO.W" href="/docs/get-started" />

  <Card title="Choose Your Version" href="/docs/get-started#choose-your-version" />

  <Card title="View Pricing" href="/pricing" />
</Cards>

## Course vs Template

<Accordions type="single">
  <Accordion title="What is your Notion course?" id="what-is-course">
    "**Notion All in One**" is my comprehensive Notion tutorial, containing 45 articles, 200+ hands-on examples, and 200,000+ words of content that thoroughly explains all Notion features and usage.

    The course was updated from June 2023 to December 2024. It's the leading Notion tutorial in mainland China with over 1.2 million CNY in sales, having helped 7,000+ students master Notion from scratch. The course uses English Notion interface screenshots.

    **Note:** The course is available in Chinese only, through <a href="https://xiaobot.net/p/21notion" rel="nofollow noopener">Xiaobot</a> and <a href="https://sspai.com/series/303/list" rel="nofollow noopener">SSPAI</a>.
  </Accordion>

  <Accordion title="What's the difference between the course and the template?" id="course-template-difference">
    Think of it this way: the course teaches you the architectural principles of building a Notion system from scratch, while the template is a fully furnished apartment ready for you to move in. So if you have strong self-learning abilities and have the time and patience, you can purchase the course and build your own Notion system. If you prefer to get started quickly without spending time on research and learning, the template is for you.
  </Accordion>

  <Accordion title="Are the course and template related?" id="course-template-relation">
    They are independent products, but course knowledge can help you better understand the template's features and usage.
  </Accordion>
</Accordions>

## Choosing Your Version

<Accordions type="single">
  <Accordion title="What are the differences between the three versions of FLO.W?" id="version-differences">
    * **Basic Edition (¥199)**: Complete template + tutorials, ready to use, ideal for users who want to get started quickly
    * **Professional Edition (¥299)**: Basic Edition benefits + Q\&A community + occasional case studies + shortcuts, ideal for users who want guidance to avoid common pitfalls
    * **Advanced Edition (¥349)**: Professional Edition benefits + free major version upgrades + core user community, currently the best-selling version

    **Recommendation**: If you use Notion long-term and want continuous feature updates, the Advanced Edition is the most hassle-free choice. You'll get all important upgrades for free without worrying about additional costs. See the [pricing page](/pricing) for a detailed feature comparison.
  </Accordion>

  <Accordion title="What modules does the template include?" id="what-modules">
    FLO.W covers **15 functional modules** spanning both work and life:

    Note system, task management, project operations, life domains, web clipper, habit tracking, media logging, asset inventory, game records, subscription management, automation, formulas, iOS shortcuts, Notion AI, and quick buttons.

    Visit the [feature overview](/docs/get-started) page for detailed descriptions of each module.
  </Accordion>

  <Accordion title="Is the template suitable for Notion beginners?" id="beginner-friendly">
    **Absolutely.**

    The FLO.W template is specifically designed with a progressive onboarding path for Notion beginners:

    * **Ready to use**: No Notion technical knowledge required. All database relations and views are pre-configured — just copy and start using
    * **Complete tutorials**: Every module includes detailed written or video tutorials. 80% of template purchasers are Notion beginners, and most get their personal workflow set up within 3-7 days
    * **Avoid common mistakes**: The author ["Eryi's Notes"](/about) is a **Notion Certified Expert** with 4 years of Notion teaching experience. The course has helped 7,000+ students master Notion from scratch, making it the leading Notion course in China. The template is built based on common user needs and refined based on user feedback — the most common beginner pitfalls have already been addressed
  </Accordion>

  <Accordion title="Can I fully use this template with Notion's free plan?" id="free-version-compatibility">
    Yes!

    Since most users don't have a paid Notion subscription, 99% of the template features don't require paid features. Only a very small number of pages (such as database charts) require Notion's paid features, but these don't affect the core workflow. I've also provided free Notion formula alternatives for these visualizations.

    Even as a free plan user, you can fully experience the core value of the FLO.W template.

    If you want to learn more about the template's features and usage, you can watch this <a href="https://www.bilibili.com/video/BV18qyrB5EEH/" rel="nofollow noopener">detailed introduction video</a> (in Chinese).
  </Accordion>
</Accordions>

## Purchase & Refund

<Accordions type="single">
  <Accordion title="Why should I pay for a template?" id="why-pay-for-template">
    You're buying time and certainty. Building from scratch is like constructing a house in the dark with your bare hands — slow, exhausting, and prone to constant rework. FLO.W saves you hundreds of hours and puts you on the right track from day one.
  </Accordion>

  <Accordion title="How do I receive and activate it?" id="delivery-activation">
    After purchase you will receive a template link. Open it in your browser and click "Duplicate" to copy the full workspace into your Notion. The entire process takes less than a minute. See the [template import guide](/docs/get-started/import) for detailed steps.
  </Accordion>

  <Accordion title="What payment methods are accepted?" id="payment-methods">
    We accept **Alipay, WeChat Pay, Visa, Mastercard, UnionPay, and Apple Pay**. International users can complete payment using any major credit card. Visit the [pricing page](/pricing) for details.
  </Accordion>

  <Accordion title="Are there any discounts for the template?" id="template-discount">
    We occasionally offer promotional discounts. Check the [pricing page](/pricing) for current offers, or follow us on [X (Twitter)](https://x.com/eryidebiji) for announcements.
  </Accordion>

  <Accordion title="Is there a refund policy after purchase?" id="refund-policy">
    As a digital product, the template cannot be recalled once delivered, so refunds are not available. However, you can feel confident in your purchase:

    * **Preview before buying**: Watch the <a href="https://www.bilibili.com/video/BV18qyrB5EEH/" rel="nofollow noopener">40-minute detailed introduction video</a> (in Chinese) to fully understand the template's features
    * **Comprehensive tutorials**: All versions include detailed written tutorials, and 80% of beginners get started within 3-7 days
    * **Community support**: Professional and Advanced Edition users have access to exclusive Q\&A groups where any usage questions can be answered
  </Accordion>
</Accordions>

## After Purchase

<Accordions type="single">
  <Accordion title="Will the template be updated after purchase?" id="template-updates">
    Yes! FLO.W is continuously updated to keep up with Notion's new features and optimize existing workflows.

    **Advanced Edition users** enjoy all future major version updates for free on a long-term basis. I announce updates in the community groups and on social media, with detailed upgrade instructions provided.
  </Accordion>

  <Accordion title="Where can I get help after purchasing?" id="support-channels">
    Multiple support channels are available:

    * **Professional and Advanced Edition users**: Ask questions directly in the exclusive community group — I personally answer questions
    * **All users**: Send an email to [eryidebiji@gmail.com](mailto:eryidebiji@gmail.com)
    * **Self-service**: This documentation site has [detailed tutorials](/docs) and a [troubleshooting guide](/docs/faq/troubleshooting)
  </Accordion>

  <Accordion title="Can I customize the template?" id="customization">
    You can make moderate customizations! Once the template is copied to your Notion, you can adjust it to suit your needs. However, we recommend reading the [customization guide](/docs/faq/customization) first to understand the template's underlying structure and avoid accidentally breaking key database relations or workflow connections.
  </Accordion>
</Accordions>

***

**Already purchased the template?** Check out [Getting Started](/docs/faq/getting-started) to begin using it.